Returns and Exchanges
At Friday Fox we accept returns or exchanges on everything we sell so you can purchase with confidence. We just ask that you return any item within 7 days of receipt of order, in an unused condition. For peace of mind we recommend you get a free proof of posting certificate from the Post Office.
If you need to return or exchange something please contact us to help identify your order and process your return or exchange as quickly as possible.
Please note, we do not refund Postage & Packing charges so exchanges may incur an additional charge. We will endeavor to keep this cost to an absolute minimum.
Nothing in the above affects your statutory rights as a consumer.
We respect our customers, as they are the most important people to us.
As such their privacy and security is paramount.
Hence, we do not share any personal information with any third parties.
When personal or financial information is provided to us, it is used soley to process orders quickly and efficiently. We use Paypal to process our credit and debit card transactions. Hence financial information, if provided by the customer, is not retained by us past the transaction point. Furthermore, it is not stored by us in electronic, paper or mechanical form.
Where personal information is provided, it is retained only for such time as is necessary to deal with any after sales issues which may arrive.
If you have any questions relating to how we handle information please contact us.